Dr. Lisa Thompson, Prairie View A&M Professor was told by a TGF stylist “I don’t do your kind of hair”. At one point in the video, the stylist goes as way as to say “I don’t do y’alls kind of hair, I don’t do it… I won’t do your hair… I’m terrified to touch it”.
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When working at a chain hair salon like TGF, is it acceptable for stylists to refuse certain ethnicities hair service? Dr. Thompson doesn’t think so. She says her African American stylist at the same salon was required to style all types of hair. “Besides its the way that you tell a person that you can’t do their hair” Thompson insists. “You are in a business of making people feel good… and you are somehow telling me, my hair is subpar,” she continues.
A TGF spokesperson confirms, stating ‘stylists should know how to do all types of hair’. But an official statement was not received. This is one of the reasons she was adamant about get clarification on why she was refused service for a simple shampoo and style.
I have read a few comments on this topic. Some people feel Dr. Thompson was being a bit of bully by pushing the issue. A stylist should feel comfortable enough to be honest and say “I’m not comfortable doing your type of hair”. But I believe the stylist lacked a level of professionalism in this situation.
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